Accessibility Policy

EFFECTIVE DATE: 31/09/2020

Visit Galway is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Visit Galway takes the following measures to ensure accessibility of Visit Galway website:

    • Include accessibility throughout our internal policies.
    • Careful consideration for the needs of people with disabilities in our designs.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Visit Galway website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.


We welcome your feedback on the accessibility of Visit Galway website. Please let us know if you encounter accessibility barriers on the Visit Galway website by email

We try to respond to feedback within 2-5 business days.

Technical specifications

Accessibility of the Visit Galway website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

    • HTML
    • WAI-ARIA
    • CSS
    • JavaScript
    • SMIL

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of the Visit Galway website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below;

  • Comments or reviews provided by users: Uploaded images may not have text alternatives because We cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 30 business days. Please email us if you encounter an issue.

Assessment Approach

Visit Galway assessed the accessibility of the Visit Galway website by the following approaches:

  • Self-evaluation

Formal Complaints

If you have any issues or wish to file a complaint, please email us to let us know.

This statement was created on 31st August 2020.